Privacy Policy

Last Updated: 12 June 2023

This Privacy Policy describes how www.Shomera.ie (“Shomera,” “we,” “us,” or “our”) collects, uses, and shares personal information obtained from users (“you” or “users”) of our website. We are committed to protecting your privacy and ensuring the security of your personal information. By using www.Shomera.ie, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Personal Information Collected: We collect the following personal information from users:

• Name
• Email
• Phone Number
• Address

1. Collection Methods We collect personal information through a third-party form builder called Jotform, which allows users to provide their details through online forms.
2. Purpose of Collection and Use We collect and use the personal information provided by users for the purpose of following up with customers during the sales process and providing relevant information about our products and services.
3. Legal Basis for Processing We rely on the following legal bases for processing personal information under GDPR:

• The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
• The processing is necessary for compliance with a legal obligation to which we are subject.

1. Sharing of Personal Information We may share the collected personal information with the following third parties:

• Jotform: Personal information is shared with Jotform for the purpose of data collection and storage. Jotform is GDPR compliant.
• Hubspot: Personal information is shared with Hubspot for managing customer relationships and sales processes. Hubspot is GDPR compliant.

1. Security of Personal Information We implement appropriate technical and organisational measures to ensure the security and confidentiality of the personal information collected.
2. Cookies We use various types of cookies on www.Shomera.ie to enhance user experience and enable certain website functionalities. For more information about our use of cookies, please refer to our Cookie Policy.
3. Managing Personal Information You have the following rights regarding your personal information under GDPR:

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to erasure: You have the right to request the deletion of your personal information.
• Right to restrict processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to withdraw consent: As we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time.

To exercise your rights or if you have any privacy-related concerns, questions, or requests, please contact us at info@shomera.ie.

1. Data Retention We retain personal information for one year if the sale does not occur. If you become a customer of Shomera, your personal information will be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
2. International Data Transfers All personal information collected is kept within the European Union (EU) to ensure compliance with GDPR.
3. Third-Party Links www.Shomera.ie may contain links to third-party websites, including social media platforms such as Facebook, Instagram, and TikTok. Once you click on these links, you will be subject to the privacy policies of those third parties. We encourage you to review their privacy policies before providing any personal information on their platforms.
4. Children’s Personal Information We do not knowingly collect personal information from individuals under the age of 16. If you believe that we have inadvertently collected personal information from a child, please contact us immediately at info@shomera.ie. We will promptly delete the information from our records.
5. Data Protection Officer We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with GDPR. You can contact our DPO by emailing info@shomera.ie.
6. Complaints If you believe that we have infringed upon your privacy rights or violated applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.
7. Updates to the Privacy Policy. We may update this Privacy Policy from time to time. Any changes will be effective upon posting of the revised Privacy Policy on www.Shomera.ie. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at info@shomera.ie.